Once you engage with our free service, we will help you start the conversation with your primary care provider. Once approved by your Primary Care provider will send our partner lab will receive a requisition order form and you should receive your kit in the mail in 7-10 business days. Your doctor will advise you if they have any fees, and the billing team will help you understand if there are any out-of-pocket costs to you. Most frequently when tests are ordered by your primary care provider your insurance or medicare plan will provide benefits based on its schedule. Once you ship the lab your return sample at NO COST TO YOU back to the lab, they will process and send your requesting provider the results in a secure format to help you have the information you desire and START THE CONVERSATION WITH YOUR PROVIDER! Our goal is to help educate the world that there is new technology out there with predisposition genetic tests from cardiac, heart, cancer, neuro, diabetes and more that may help change lives by the power of knowledge. Some providers may not yet know of all the genetic testing breakthroughs and how they can help their patients and if this is the case with your provider, please have them reach out to our provider education portal where they can speak directly to the lab where trained medical professionals can help GET THE CONVERSATION STARTED.